Get tech help, use computers at Library computer labs

by on January 26th, 2012

The Iowa City Public Library is dedicated to helping the public gain access to technology, and then offering support in using it in day-to-day life.

This fall, ICPL opened its first Library-staffed free computer access site on the southeast side of Iowa City. This facility provides 10 Internet and database access computers and a printer for public use two afternoons a week. So far, visitors to the off-site computer lab have come in to use the computers to pay bills online, check email, print documents or access the Library’s large collection of free online resources.

ICPL Board of Trustees President Thomas S. Martin said, “The Pepperwood site opened with 35 neighbors at the Open House showing appreciation for our reaching out to provide them with computer service. To say it has been well received would be an understatement.” James Mims is the youth program coordinator at the Broadway Neighborhood Center in southeast Iowa City. He said he appreciates having a place to take after-school program participants on Thursdays.

Studies show 37 percent of lower-income households, and nearly half of adult Americans without a high school diploma don’t use the Internet. Thirty percent of Iowans do not have Internet access in their own homes. The Library hopes to bridge that gap by offering computer access a few days a week at Pepperwood, and every day at the downtown Library, including the 40 public Internet stations on ICPL’s second floor. The Library would like to thank the Iowa City Police Department for their help in this partnership.

ICPL Computer Access Hours at Pepperwood Plaza:
Tuesdays, 10 a.m.-noon & Thursdays, 1:30-3:30 p.m.
No library card required. Guests will be asked to sign-in before using a computer station. The free computer access site is located on the southeast side of Iowa City, in Pepperwood Plaza, inside the Iowa City Police Department Substation at 1067 Highway 6 East, Pepperwood Plaza, Iowa City.

Senior Tech Zone also launched this year in partnership with the Johnson County Livable Community for Successful Aging. JCLC recognized a trend of more and more local seniors who wanted to apply for local jobs but were not comfortable filling out applications online or did not have access to a home computer. ICPL stepped in to provide the space and equipment needed. One to two senior JCLC volunteers staff ICPL’s in-house Computer Lab once a week, offering tech support and computer help to seniors who stop by on Thursdays. On a recent Thursday in January 2012, almost every seat in the Iowa City Public Library’s second floor computer lab at the main building downtown was full.

Senior Tech Zone Hours:
Thursdays, 10:30-12:30 p.m.
At the Iowa City Public Library’s second floor computer lab, main library building, 123 S. Linn St., downtown Iowa City.

ICPL Tech Help:
ICPL staff also offers Tech Help from 1 to 5 p.m. on Mondays and from 10 a.m. to 2 p.m. on Tuesdays in the ICPL Computer Lab on the second floor of the Library downtown. The public can find a knowledgeable staff member to answer any tech question at these weekly drop-in computer lab days at the Iowa City Public Library.

Teen Tech Zone Hours:
Thursdays, 3-5 p.m. and Saturdays, 1-4 p.m.
At the Iowa City Public Library’s second floor computer lab, main library building, 123 S. Linn St., downtown Iowa City.

For more information on Pepperwood Plaza’s free off-site computer lab or Teen Tech Zone, contact Community Services Coordinator Kara Logsden at the Iowa City Public Library at 319-887-6007 or klogsden@icpl.org. The public is also welcome to ask about any of these services at the Fiction Desk at ICPL, or by calling 319-356-5200, option 4.

For more information on Senior Tech Zone and ICPL Tech Help, contact Reference and Instruction Coordinator Maeve Clark at the Iowa City Public Library at 319-887-6004 or mclark@icpl.org. The public is also welcome to ask about any of these services at the Reference Desk at ICPL, or by calling 319-356-5200, option 5.

April Jo Harder
Public Relations Specialist
Iowa City Public Library
319-887-6216
publicrelations@icpl.org

Visit the Iowa City Public Library today.
Your home to knowledge and entertainment for every age.
Open 24/7 at http://icpl.org/.
For the latest Library News, visit //blog.icpl.org/files//.

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