The Library has worked under a strategic plan for more than thirty years, adopting a new one every four or five years. It is often noted by new Library Board members, with varying degrees of astonishment, that we actually follow our plan! The first step of a new planning process, which we have just begun, is an environmental scan.
We can learn a lot about our environment by looking at facts and figures about our community and how it has changed since our last planning process. Is our community increasing or decreasing in population? If growing, where are the growth areas? What changes in other demographics are measurable– income, race, education level?
The most important part of our environment is what residents in our service area think about our current services, how they use the library, and what needs we aren’t meeting.
That is where you can help us.
Two thousand households in our service area (Iowa City, rural Johnson County, University Heights, Hills and Lone Tree) received printed surveys. If you received one, please complete and return it by April 1.
A large sample of people who have used their library cards recently and for whom we have email address will get an email this week asking them to complete an online survey. This survey is available to anyone and can be found at: http://www.surveygizmo.com/s3/1568479/Iowa-City-IA-Web-Survey
Personally, I find it more than a little annoying, to be asked to evaluate everything I buy or experiences I have. I choose to do it for a selected few organizations and companies that I expect to have an ongoing relationship with and who I believe will do something constructive with my feedback. I hope you feel that way about the Library and will take the time to complete a survey. We won’t ask often and we will consider all of your responses. Thank you.