You may have noticed that OverDrive looks a little different this month. On February 1, OverDrive released an update to its app that solved some problems for people but also created some major bugs. Many of us at the Information Desk have been helping people troubleshoot getting things working again.
It sounds like people who read e-books on an iPhone or iPad bore the brunt of these problems. What’s worse, we at the library didn’t have clear instructions for how to solve these problems. Everyone who has come in has been so patient while we take the time to troubleshoot and get things working for them.
Well, yesterday, OverDrive sent out an email that linked to the full instructions for how to deal with these issues. It looks to me like they broadcasted this email far and wide, but in case you missed it and you are still struggling with OverDrive problems on your Apple device, read through this OverDrive Help article to see if it answers some of your questions.
If you don’t want to troubleshoot on your own, you don’t have to! Give us a call (319-356-5200) or stop in and we can help you get things working. Thanks again for your patience in working through these bugs.