Yesterday was a happy day! The West Side Remote Book Returns are once again available at the University of Iowa Community Credit Union drive-thru located at 825 Mormon Trek Blvd. The Remote Book Returns at this location were damaged in a “Car vs. Book Return” incident in January.
When our Maintenance Manager went into the UICCU branch yesterday to let them know the Book Returns were back, the staff applauded. We received a lot of feedback about the missing Book Return-many people expressing what a difference it made in their busy lives. Sometimes we forget little things mean a lot. Although we don’t want incidents like this to happen often, the silver lining is we hear from people who appreciate our services. Thank you!
The new Remote Returns are a bit different. There are three bins for returning materials. Any material that can be returned in the remote bin can go into any bin. Since the Remote Book Returns were installed 18 years ago, the manufacturer changed the sizes of the bins. To get the capacity needed, we had to order three of equal size. Things change and that’s OK.
When we emptied the drop at 1:00 PM yesterday, there were 6 books waiting to be picked up. I’m sure there’s more today.