Posts Tagged ‘Overdrive Tips’


Rip Van Winkle meets Libby

by Kara Logsden on September 6th, 2017

2017-09-01-libbyOver the weekend I was cleaning out a cabinet and found an old Windows 7 laptop that I used to read eBooks from the Library via OverDrive. The laptop hadn’t been turned on since about 2012. When I started exploring, I felt a bit like Rip Van Winkle must have felt when he woke up – it was a different world! Windows 7, OverDrive Media Console, Adobe Digital Editions, Adobe Reader 9. Yikes!

This made me think about how I currently read and listen to books via OverDrive. I recently switched over to the Libby app from OverDrive on my android cellphone. It is a perfect interface for the OverDrive catalog of eBooks and eAudiobooks from the Iowa City Public Library. I can easily switch between searching for books and reading or listening to what I have checked out. I can also easily search, via the Library’s app called MyICPL, for an OverDrive book and place a hold or check it out.

Now my biggest problem is when two holds come in at once and I have to decide which book to read first. What a change from 2012!

And an extra bonus, my 2005 mini van was “retired” to city-duty only recently so I have a different set of wheels. Now I push a button, the car turns on, my Libby app talks to the Toyota Entune app, and the Overdrive eAudiobook starts playing on my car speakers. It’s like magic!

Note – The OverDrive Libby app and MyICPL apps are both available in the Google Play Store and Apple App Store.

Overdrive Tips: Renewing Titles

by Brent Palmer on October 24th, 2016

Renewing eBooks through Overdrive is a bit different than renewing physical books or other items from ICPL.   When  your loan period gets down to within 3 days, you should see an option on your “Loans” page (formerly: “Checkouts” Page).  [Note: this option does not show up on your app bookshelf.]   The link should say “request again”.   See this overdrive help page on renewing titles to see what it looks like.  When you renew an ebook or audiobook, you are not extending your loan period, but essentially putting another hold on the book.  It will ask you for your email address again.  If there are no other holds, then you will get the book as soon as the load period ends.  This does not work as slick as Overdrive lets on.  You usually have to go back to your Loans page and go through the borrow and download process again.  In my own experience, if you are re-downloading the title at the same time as it expires, the app can get a little confused, but it usually sorts itself out.  It does usually remember where you left off in the book, however.   Also please note that we do not offer the “request again” or renew option from the ICPL catalog, at this time.  You can only do this from the Libraries of Johnson County Overdrive page or from within the app itself.

If this process trips you up or if  you have questions, you can all the library during open hours and we will do our best to help you out.

Common eAudio Errors and One Simple Fix

by Anne Mangano on September 20th, 2016

Checking out, downloading, and listening to an audiobook on your device from the Iowa City Public Library is easy as pie.

Until it isn’t.

overdriveerrorEvery once in a while I encounter skips as if I’m listening to a scratched CD.

Or I receive the error message “Bad Audiobook Part: This audiobook part cannot be played because of a bad file.”

Or the audiobook won’t open at all.

Don’t panic. It is easy to fix these problems. Something probably happened in the downloading process and you need to delete the bad file(s) and redownload.

This pretty much fixes the problem. Except if you are out running and have to wait until you get home to redownload it. For that, I sympathize and apologize.

 

 

Overdrive Tips: Pick a Winner

by Brent Palmer on May 27th, 2016

Sometimes when I’ve just finished a book in Overdrive, I’m at a total loss for what to start next.  CaptureIf you are on the ball, you have been collecting titles in your wish list.  If not, here is one technique I often use: search for award winners.  To do this:

  1.  Click on “advanced search” in the upper right.
  2.  On the advanced search page, click the “all awards” drop down to pick the list.  I’ve been using “Notable Books for Adults” recently and found some things that I enjoyed.
  3.  You might also want to check the “show only items that are available to save some time

Good Luck!

OverDrive app updates

by Melody Dworak on February 18th, 2016

OverDriveYou may have noticed that OverDrive looks a little different this month. On February 1, OverDrive released an update to its app that solved some problems for people but also created some major bugs. Many of us at the Information Desk have been helping people troubleshoot getting things working again.

It sounds like people who read e-books on an iPhone or iPad bore the brunt of these problems. What’s worse, we at the library didn’t have clear instructions for how to solve these problems. Everyone who has come in has been so patient while we take the time to troubleshoot and get things working for them.

Well, yesterday, OverDrive sent out an email that linked to the full instructions for how to deal with these issues. It looks to me like they broadcasted this email far and wide, but in case you missed it and you are still struggling with OverDrive problems on your Apple device, read through this OverDrive Help article to see if it answers some of your questions.

If you don’t want to troubleshoot on your own, you don’t have to! Give us a call (319-356-5200) or stop in and we can help you get things working. Thanks again for your patience in working through these bugs.

OverDrive Tip: Saving Books for Later

by Anne Mangano on January 16th, 2016

When it comes to holds, does it seem like all of your eBooks or audiobooks become available all at once? This happens to me all of the time. I find a few audiobooks I want to listen to, but they are currently checked out to someone else, so I place holds. Then a few days later, I receive several email notifications that all of them are ready for me to check out. Five audiobooks in three weeks for me is not happening. But it doesn’t have to be this way. Our eBook and digital audiobook provider, OverDrive offers a few tools for me to manage my reading much better than just placing holds. I can save books for later.

The Wish List

The first option is using the wish list. Rather than placing holds on everything, I can just add the titles to a list. Underneath the large, red “Borrow” or “Place Hold” bwishlistutton is this small, tiny, gray “Add to Wish List” option. If you click on that, the book is added to your “Wish List”.  There are no limits on the amount of items you can have on your wish list, you can add or delete items at any time, and best of all, you can filter the list to only see the items that are available right now. You’ll find your wish list in your OverDrive account at overdrive.icpl.org.

Suspending a Hold

So maybe you want to keep a hold, you are just not ready for the book right now. This is a great option if you’ve made it to the top of a long waiting list, but are in the middle of something else and don’t want to lose your place. You’ve waited so long! If you “suspend a suspendhold,” you can pick a window of time (7, 14, 21, 28, 60, or 90 days) where you’ll keep your place in line for the book, but won’t actually get the book until the time period is over or you remove the suspension. During the suspension, it goes to the next user in line. This option can be found on your holds list in your OverDrive account at overdrive.icpl.org.

For more OverDrive tips, click on the “OverDrive Tips” tag below.

 

Overdrive Tips: Win 10

by Brent Palmer on December 16th, 2015

We are starting to get users calling or stopping by for help with Overdrive and Windows 10.  If you have recently upgraded to Windows 10 and need to get Overdrive working again, here are some helpful tips:

  1.  There are two versions of Overdrive.  There is the app version and the desktop version.  They can both be downloaded and used together.
  2. You can download both versions at app.overdrive.com (Scroll to the bottom).  Use the Download for Windows 8 link for the “app” version.  (At the time of writing, there is no Windows 10 link – but the 8 works).  Use the Download for Windows Desktop link for the desktop version.
  3. If you want to transfer your books to an mp3 player, you need to at least have the desktop version.  It’s nice to have both as they seem to work pretty well together.  For example, after you add an audiobook to your bookshelf, there is a transfer option.  When you click that, it will automatically open up the transfer wizard.
  4. You can listen to audio books right in the app.

Here are some Overdrive Help links:

Getting Started with Windows 10

Transferring AudioBooks

If you want more help we have time and staff dedicated each week to answer your questions about Overdrive in Drop-In Tech Help.

Overdrive Tips: ePub vs Kindle Formats

by Brent Palmer on September 25th, 2015

Some of our eBook users have asked for more information about eBook formats and which one is best.

Image showing the download button with format options from overdrive

After you have selected an eBook to check out you are presented with a choice about which format to download. The “format” just describes how the content of an eBook is assembled so it can be displayed in eReader software.  Functionally, they are all about the same although there may be some small feature differences.  Generally speaking, you can usually use any format. In order to read Kindle format on a non-Kindle device you need the Kindle app. To read ePub formats on a Kindle, you need the Overdrive app (however, Kindle eReaders like the Paperwhite must use the Kindle format).  Here are a few guidelines:

Kindle Format

Pro: If you own a Kindle, the books show up in your carousel and generally behave like other eBooks you have bought from Amazon.
Con: checking out and returning books can be a little more cumbersome as this has to be done online via your Amazon account.

ePub Format

Pro: Assuming you are using the Overdrive Media Console (app), the whole process happens within the app. Browsing, checkout, download, read and return.
Con: If you are a kindle user, it may be more cumbersome to remember that your library eBooks are in the Overdrive app.

In general, if you aren’t sure which to choose, I would recommend using the ePub format.

More Info from Overdrive Help:

The difference between eBook Formats

If you want more help we have time and staff dedicated each week to answer your questions about Overdrive in Drop-In Tech Help.

Overdrive Tips: Read In Your Browser

by Brent Palmer on August 25th, 2015

After checking out an eBook in overdrive you often see two buttons: Download or Read (in your Browser). I wanted to give you a little more information on the Read Image showing the download and read buttonsoption. I’m not sure if all the titles in our collection offer this option, but most do. Essentially, this button allows you to simply start reading the eBook without having to download the book and find it in your bookshelf.   OverDrive Read has many of the same features as popular reading apps and eBook readers, like the ability to add bookmarks, search for terms, add notes and highlights, look up words, and change the font. It also offers some extra features, like fixed layout support for graphic-heavy eBooks and professional narration for some titles.

 
Some downsides are that this works best if you only read eBooks where you have a reliable WiFi connection.  Also there may be some compatibility issues with older browsers. However in some situations, this might be the best option. For example, if you are reading an eBook on desktop or laptop computer (as opposed to a handheld device). Or if you find the process of downloading books, navigating between the two bookshelves and returning books confusing, this might be best.

More info from Overdrive Help

In the next tip, I’ll explain about formats available from the Download button. If you want more help we have time and staff dedicated each week to answer your questions about Overdrive in Drop-In Tech Help.

Overdrive Tips: Holds

by Brent Palmer on May 28th, 2015

I’ve gotten several calls recently about users who were confused when they where notified of available holds but could not find them on their bookshelf.

When you place holds for eBooks and eAudioBooks, you have the option of being notified via email and to have Overdrive check the book out automatically when it becomes available.  We learned in a previous Overdrive Tips post that there are actually two bookshelves.  The ebook will be checked out to  your library bookshelf waiting to be downloaded.  See this article on how to find these items that have been checked out.

If you did not select the “automatically borrow this item when it becomes available” then the items will be found on your holds list.  You have 3 days to retrieve the hold before it moves on to the next patron.  Here is how to find that list.  You can then manually check out the held title.

If you want more help we have time and staff dedicated each week to answer your questions about Overdrive in Drop-In Tech Help.  Once again, good luck and enjoy your eBooks!