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Posts Tagged ‘overdrive’

Overdrive Tips: Renewing Titles

by Brent Palmer on October 24th, 2016

Renewing eBooks through Overdrive is a bit different than renewing physical books or other items from ICPL.   When  your loan period gets down to within 3 days, you should see an option on your “Loans” page (formerly: “Checkouts” Page).  [Note: this option does not show up on your app bookshelf.]   The link should say “request again”.   See this overdrive help page on renewing titles to see what it looks like.  When you renew an ebook or audiobook, you are not extending your loan period, but essentially putting another hold on the book.  It will ask you for your email address again.  If there are no other holds, then you will get the book as soon as the load period ends.  This does not work as slick as Overdrive lets on.  You usually have to go back to your Loans page and go through the borrow and download process again.  In my own experience, if you are re-downloading the title at the same time as it expires, the app can get a little confused, but it usually sorts itself out.  It does usually remember where you left off in the book, however.   Also please note that we do not offer the “request again” or renew option from the ICPL catalog, at this time.  You can only do this from the Libraries of Johnson County Overdrive page or from within the app itself.

If this process trips you up or if  you have questions, you can all the library during open hours and we will do our best to help you out.

Take a Peek at Our New OverDrive Website

by Anne Mangano on October 19th, 2016

On Wednesday, November 9th, the Iowa City Public Library will upgrade its OverDrive website, which supports the library’s eBook and digital audiobook collections. The new site will make finding, browsing, and borrowing eBooks and eAudio faster and easier. You now have the option of exploring the new site before the official launch by clicking on the red bar at the bottom of the current OverDrive website.


ebooks Read the rest of this entry »

Common eAudio Errors and One Simple Fix

by Anne Mangano on September 20th, 2016

Checking out, downloading, and listening to an audiobook on your device from the Iowa City Public Library is easy as pie.

Until it isn’t.

overdriveerrorEvery once in a while I encounter skips as if I’m listening to a scratched CD.

Or I receive the error message “Bad Audiobook Part: This audiobook part cannot be played because of a bad file.”

Or the audiobook won’t open at all.

Don’t panic. It is easy to fix these problems. Something probably happened in the downloading process and you need to delete the bad file(s) and redownload.

This pretty much fixes the problem. Except if you are out running and have to wait until you get home to redownload it. For that, I sympathize and apologize.



Overdrive Tips: Pick a Winner

by Brent Palmer on May 27th, 2016

Sometimes when I’ve just finished a book in Overdrive, I’m at a total loss for what to start next.  CaptureIf you are on the ball, you have been collecting titles in your wish list.  If not, here is one technique I often use: search for award winners.  To do this:

  1.  Click on “advanced search” in the upper right.
  2.  On the advanced search page, click the “all awards” drop down to pick the list.  I’ve been using “Notable Books for Adults” recently and found some things that I enjoyed.
  3.  You might also want to check the “show only items that are available to save some time

Good Luck!

Plug into an audiobook today

by Meredith Hines-Dochterman on April 25th, 2016

I purchased a new smartphone recently. It took two days to figure out what I wanted, another to psych myself up to enter the store and less than 24 hours to fall in love with my purchase.

My old phone was nearly four years old. It had 16GB of storage. I spent a lot of time deleting photos in order to take one. I had the bare minimum of apps, too. My new phone has 64 GB. I’ve yet to receive the dreaded Storage Almost Full message. Even better, I finally had enough room download the OverDrive app and listen to my first audiobook ever: Where’d You Go, Bernadette by Maria Semple.bernadette

I’m a little late to the party with this title – and with the Library’s eMedia services in general. I highly recommend both.

The book is about Bernadette Fox, a quirky and elusive woman who was once the darling of the architect world, but left it all behind – but for what? The story tries to uncover the mystery through e-mails (some by Bernadette, others by woman who love to talk about her), news articles and other documents, but not before Bernadette disappears, leaving her 15-year-old daughter, Bee, to make sense of it all. Narrator Kathleen Wilhoite does a great job of distinguishing her voice to help listeners keep the colorful cast of characters sorted out, though there were times I had to remind myself Bee is 15; not 12.

If you haven’t visited the Library’s eMedia page, you should. Your Library Card is the ticket to free digital content for adults and children, with audio and digital books, online magazines – even local music through the Local Music Project. Upgrades to all delivery systems have made the process of downloading the materials even easier.

It used to be that ICPL’s eMedia services were available to patrons who live in Iowa City, Hills, University Heights, Lone Tree, or rural Johnson County, while Coralville residents could use it if that had a valid Coralville Public Library card. However, since July 1, ICPL, Coralville and North Liberty Community Library have offered combined eBook and digital audiobook collections through OverDrive. We call this service Digital Johnson County. As someone who works in Iowa City but lives in North Liberty, this service has been a wonderful addition to my reading options.

OverDrive app updates

by Melody Dworak on February 18th, 2016

OverDriveYou may have noticed that OverDrive looks a little different this month. On February 1, OverDrive released an update to its app that solved some problems for people but also created some major bugs. Many of us at the Information Desk have been helping people troubleshoot getting things working again.

It sounds like people who read e-books on an iPhone or iPad bore the brunt of these problems. What’s worse, we at the library didn’t have clear instructions for how to solve these problems. Everyone who has come in has been so patient while we take the time to troubleshoot and get things working for them.

Well, yesterday, OverDrive sent out an email that linked to the full instructions for how to deal with these issues. It looks to me like they broadcasted this email far and wide, but in case you missed it and you are still struggling with OverDrive problems on your Apple device, read through this OverDrive Help article to see if it answers some of your questions.

If you don’t want to troubleshoot on your own, you don’t have to! Give us a call (319-356-5200) or stop in and we can help you get things working. Thanks again for your patience in working through these bugs.

OverDrive Tip: Saving Books for Later

by Anne Mangano on January 16th, 2016

When it comes to holds, does it seem like all of your eBooks or audiobooks become available all at once? This happens to me all of the time. I find a few audiobooks I want to listen to, but they are currently checked out to someone else, so I place holds. Then a few days later, I receive several email notifications that all of them are ready for me to check out. Five audiobooks in three weeks for me is not happening. But it doesn’t have to be this way. Our eBook and digital audiobook provider, OverDrive offers a few tools for me to manage my reading much better than just placing holds. I can save books for later.

The Wish List

The first option is using the wish list. Rather than placing holds on everything, I can just add the titles to a list. Underneath the large, red “Borrow” or “Place Hold” bwishlistutton is this small, tiny, gray “Add to Wish List” option. If you click on that, the book is added to your “Wish List”.  There are no limits on the amount of items you can have on your wish list, you can add or delete items at any time, and best of all, you can filter the list to only see the items that are available right now. You’ll find your wish list in your OverDrive account at

Suspending a Hold

So maybe you want to keep a hold, you are just not ready for the book right now. This is a great option if you’ve made it to the top of a long waiting list, but are in the middle of something else and don’t want to lose your place. You’ve waited so long! If you “suspend a suspendhold,” you can pick a window of time (7, 14, 21, 28, 60, or 90 days) where you’ll keep your place in line for the book, but won’t actually get the book until the time period is over or you remove the suspension. During the suspension, it goes to the next user in line. This option can be found on your holds list in your OverDrive account at

For more OverDrive tips, click on the “OverDrive Tips” tag below.


Overdrive Tips: Win 10

by Brent Palmer on December 16th, 2015

We are starting to get users calling or stopping by for help with Overdrive and Windows 10.  If you have recently upgraded to Windows 10 and need to get Overdrive working again, here are some helpful tips:

  1.  There are two versions of Overdrive.  There is the app version and the desktop version.  They can both be downloaded and used together.
  2. You can download both versions at (Scroll to the bottom).  Use the Download for Windows 8 link for the “app” version.  (At the time of writing, there is no Windows 10 link – but the 8 works).  Use the Download for Windows Desktop link for the desktop version.
  3. If you want to transfer your books to an mp3 player, you need to at least have the desktop version.  It’s nice to have both as they seem to work pretty well together.  For example, after you add an audiobook to your bookshelf, there is a transfer option.  When you click that, it will automatically open up the transfer wizard.
  4. You can listen to audio books right in the app.

Here are some Overdrive Help links:

Getting Started with Windows 10

Transferring AudioBooks

If you want more help we have time and staff dedicated each week to answer your questions about Overdrive in Drop-In Tech Help.

Thankful for ICPL

by Shawna Riggins on November 20th, 2015

You might have noticed our latest display on the first floor that states “Be Thankful for Books” which without a doubt, I am, but I am also thankful for all the other resources made available by Iowa City Public Library. Recently, I have caught myself taking our local library for granted, which has taught me to appreciate the services that ICPL is able to provide to our community and to give thanks (900x900)definitely take advantage of them!

During a recent trip home to visit my mom, we had to rearrange our weekend plans to ensure that we could make it to her local Library before they closed on Saturday since they are closed every Sunday. Thankfully, ICPL’s hours are pretty comprehensive, and their website can fill in most gaps when the library is closed. I have done research using library databases, renewed and reserved books, downloaded ebooks and magazines, and downloaded music all while the library was closed.

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What it’s like to read Janet Evanovich for the first time

by Melody Dworak on October 30th, 2015
What it’s like to read Janet Evanovich for the first time Cover Image

Okay, I’m using the term “read” here liberally as I’m really listening to her audiobooks. But the sentiment is the same: after a long aversion to mainstream romance and mystery, what do Janet Evanovich’s stories have for me?

Caving in to one of OverDrive’s auto-generated recommendation that I should try out Wicked Business, I listened to a sample of the book and discovered a familiar voice. Lorelei King, talented performer of my beloved Mercy Thompson series, reads Evanovich’s Wicked books too. I have really enjoyed King’s tender interpretation of the Mercy Thompson books–she has whisked me up in wistfulness before–so I was tickled to find that her voice narrates more stories in our collection. (You never think to search by reader, do you?)  Read the rest of this entry »